FAQ's
HOW DO I PLACE AN ORDER?
Simply select the desired model on the product page, then click on the "Add to cart" button and follow the simple steps to finalize your order.
We'll prepare your order and let you know when it's ready to ship!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from our store are generally dispatched within 3 to 5 working days. For international orders, transit takes an additional 1-2 weeks.
MY TRACKING NUMBER DOESN'T WORK.
It can take 1-2 days for tracking numbers to appear in the carrier's system. Sometimes the courier loses an order. If after a few days the tracking number still doesn't work, contact the carrier.
I NEED HELP WITH A LATE ORDER.
Orders from our store usually ship within 3 to 5 business days. For international orders, transit takes an additional 1-2 weeks. If your order has not arrived after 5 working days (domestic) and 15 working days (international), please contact us for immediate assistance.
PAYMENTS
What types of payment do you accept? We accept Visa, Mastercard. When will my card be charged? Immediately after the order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and store in our store.
Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, widely used on the Internet for payment processing. Your credit card information is only used to complete the requested transaction and is not stored afterwards.
Simply select the desired model on the product page, then click on the "Add to cart" button and follow the simple steps to finalize your order.
We'll prepare your order and let you know when it's ready to ship!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from our store are generally dispatched within 3 to 5 working days. For international orders, transit takes an additional 1-2 weeks.
MY TRACKING NUMBER DOESN'T WORK.
It can take 1-2 days for tracking numbers to appear in the carrier's system. Sometimes the courier loses an order. If after a few days the tracking number still doesn't work, contact the carrier.
I NEED HELP WITH A LATE ORDER.
Orders from our store usually ship within 3 to 5 business days. For international orders, transit takes an additional 1-2 weeks. If your order has not arrived after 5 working days (domestic) and 15 working days (international), please contact us for immediate assistance.
PAYMENTS
What types of payment do you accept? We accept Visa, Mastercard. When will my card be charged? Immediately after the order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and store in our store.
Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, widely used on the Internet for payment processing. Your credit card information is only used to complete the requested transaction and is not stored afterwards.